QUESTIONS

If you have any questions or would like to find out more about how we can help, please feel free to contact us at [email protected] or telephone +45 71 74 14 00.
Below are some typical customer questions along with our answers:
white-logo

FAQ

Our pricing system is fully transparent. For more details, read here.

Ambitlocker supplies, configures and services all our locks. We send you a parcel with all the locks systematically numbered. All you need to do is fit them to the relevant lockers or units, and you’re ready to go. Read more about our services here .

Yes, Ambitlocker’s all-in-one package includes both the software system and the locks. This means we can always offer a solution that best matches your particular challenge.

We create the number of system admin users you request, while all users create their own profile. We display QR codes at your locations for users to scan with their phone. Users can then easily and simply create a profile in the system.

No, you cannot buy the lock. We supply an all-in-one package solution where we take full responsibility for the locks and the software system. We ensure that the locks and software are always fully updated, and when the locks need replacing, we take them back and reuse them.

Our LoRa network has a range of up to 10 km for each gateway installed. This range may be less, for example, in buildings with a lot of concrete or steel between the locations. However, this is never actually a problem as we simply set up as many gateways as necessary to provide full coverage.

There is no upper limit for the number of locks that you can administer. The system is fully scalable.

Yes, our solution works throughout Europe, but as the LoRa network has a different communication frequency in the USA, our solution does not currently work there.

With our software system, you can always track who last opened any given lock. This means that you can always contact the lock user who may have mislaid the lock or taken it with them.

Ambitlocker handles breakages free of charge. We send you a new lock that you can easily fit to the locker.