QUESTIONS

If you have any questions or are curious to hear more, you are of course welcome to
Contact us at contact@ambitlocker.com or phone +45 71 74 14 00.

Below you'll find answers to the questions we typically receive.

Technical questions

What is Ambitlocker?

Ambitlocker is an IT system that consists of:

  • Safe, easy to use code locks (padlock or recessed lock that attaches to fixtures or door)
  • Administration system where administrators control lock codes, bookings, etc.
  • Booking system where users book lockers under the terms set by the administrator

All made possible because the system is online. The locks via LoRA and a gateway that brings the locks online and in contact with the management system

You might think it's dangerous that all locker codes are online. The communication between the locks and the gateway is encrypted and our gateways cannot be accessed from the outside. In addition, there is a two-factor login on the administration system.

As the top administrator, you can even create roles and control rights so that other administrators can have fewer rights than you. All logins and changes to the system are saved and can be accessed via the system log files.

If you suspect that the master code is known to unauthorised persons, you can change the master code on all your locks with just a few clicks. We recommend doing this at regular intervals anyway.

Yes, as an administrator you can easily and quickly send a new code to the user. Via the Ambitlocker system, you can even send the new code directly to the user via email or SMS.

Our LoRa network extends up to a perimeter of 10 kilometres per gateway we set up. It's often less if there is a lot of concrete or steel between locations, for example. However, this never really becomes a problem as we just set up the extra gateways required to provide full coverage.

Yes, this is an option, but there is also the possibility that our gateways are installed with a SIM card, creating a separate network. It's your choice.

Yes, our solution works throughout Europe, but as the communication frequency on LoRa networks is different in the US and Asia, our solution does not currently work in those parts of the world.

Locks

What is the maximum number of locks you can have on your system?

There is no upper limit to the number of locks you can manage. The system is 100% scalable.

It's entirely up to you whether a user code on a lock should be 3-4-5 or 6 taps. In fact, the possibilities are unlimited, but 5 taps gives more than 1,000 combinations and is easy to remember, which is our recommendation.

It is recommended that the master code is 6 taps.

When the user's booking expires, the lock will automatically receive a new code. This way, a new user can book a locker without worrying about whether the previous owner can get into the locker.   

Yes, the Ambitlocker mortise lock can also read your Mifare employee card. Then you choose whether you want to use a code or card.

Yes, both padlocks and mortise locks use batteries. However, we guarantee that the battery will last for a minimum of 5 years. After the battery dies, it can be replaced. Battery status is monitored.

With Ambitlocker you can send a text message or email directly to your users. You can both send 1:1 messages and you can send joint messages.

Booking system

How do users access the booking system?

We provide a QR code that guides the user directly to the booking page. You can also choose to send a booking link (url) to, for example, new employees who need to book a locker.

Yes, the system automatically sends a message to users when their booking expires. In the message, the user can extend the booking if they wish.

We believe that you can spend your time on more value-adding tasks than handing out padlocks, cylinder keys etc. and keeping track of who has booked which lockers/locks.

In the Administration system, you define the booking terms you want to offer, e.g. booking length, what information to provide, the number of lockers that can be booked, etc.

Users can then book whenever they want (24/7) and even choose which locker they want. The green ones are free and the red ones are occupied. The locker is used immediately - they don't need to find a lock manager or buy a lock first.

One of the great advantages of Ambitlocker is that the lock is online so you can, from your office, see all the presses made on the lock. Maybe the user presses the wrong code. Maybe the user is trying to open the wrong locker. Or maybe you want to send a new code directly to the lock and the user. You can do all this remotely - and even in real time, which means that it has an immediate effect on the lock.

Economy

What does it cost to implement your solution?

Ambitlocker is available on subscription where you pay a fixed cost per lock or the system can be purchased. Your cost depends on the number of locks and commitment period. Contact us to receive a price.

With our software system, you can always track who last opened the lock. This gives you a good opportunity to contact the user of the lock who may have misplaced it or taken it in their bag.

It is recommended that the master code is 6 taps.

Ambitlocker takes care of that, free of charge. We'll send you a new lock that you can easily hang on the locker. There is a full five-year warranty on the lock if you have purchased it.

Using Ambitlocker saves you several things. Firstly, you avoid all the manual processes that occur when a lock changes ownership (handing out and collecting keys, rekeying the lock, registering a new user, etc.).

In addition, you ensure optimal utilisation of your locked devices such as lockers. Ambitlocker notifies you if a locker is not in use. By avoiding ”idle” lockers, you can buy far fewer lockers than otherwise. In our experience, 20% of all lockers in a workplace change hands annually.

How do I get started?

Can I be allowed to try Ambitlocker?

We are happy to drop by with a lock and gateway. Here we show how the system works in practice. If you want to test whether the system gives you the expected savings and benefits, we can arrange a 3-month test setup with, for example, 50 locks. This test costs approximately DKK 7,000.

Ambitlocker handles the delivery, configuration and service of all our locks. This means that you receive a package with all the locks from us. They are numbered and set up in the system, so they just need to be hung on the cabinets or rooms and it works.

You should expect one gateway per room with Ambitlocker locks. If there are 200 locks in a room, one gateway will be sufficient.

We create and train your administrators. The lock users create themselves in the booking system. We set up QR codes at your locations, which the user scans with their phone. Then the user simply and easily creates themselves in the system.

Unfortunately, no. Ambitlocker is designed for professional organisations that have many locks in the same location.